Question 1

What safety standards do you follow?

Accepted Answer

We prioritize safety above all else. Our helicopters are maintained to international standards, and our pilots are highly experienced in high-altitude mountain flying. We operate according to Civil Aviation Authority of Nepal (CAAN) regulations.

Question 2

What happens if the weather is bad?

Accepted Answer

Helicopter flights are strictly weather-dependent. If the weather is unfavorable for flying, we will reschedule your flight for the next available opportunity. If rescheduling is not possible, we offer a full refund for weather-related cancellations.

Question 3

Do you have oxygen on board?

Accepted Answer

Yes, all our high-altitude flights are equipped with supplemental oxygen and medical kits to ensure passenger comfort and safety during mountain expeditions.

Question 4

How do I book a helicopter tour?

Accepted Answer

You can book directly through our website by sending an enquiry for your preferred package. Alternatively, you can contact our concierge support via WhatsApp or email for personalized assistance.

Question 5

What is your cancellation policy?

Accepted Answer

Cancellations made more than 72 hours before departure are generally subject to a small processing fee. Cancellations within 72 hours vary by package. Weather-related cancellations are always eligible for a full refund or rescheduling.

Question 6

What is the best time for a tour?

Accepted Answer

The best times for helicopter tours in Nepal are during the spring (March to May) and autumn (September to November) seasons when the skies are clearest and the mountain views are most spectacular.

Question 7

How many people can fit in a helicopter?

Accepted Answer

Most of our helicopters accommodate up to 5 passengers (subject to weight limits at high altitudes). For larger groups, we operate multiple flights or larger aircraft where available.

Question 8

Where is the departure point?

Accepted Answer

Most tours depart from the Domestic Terminal of Tribhuvan International Airport in Kathmandu. We also operate tours from Pokhara and other regional airports upon request.

Question 9

Do you provide airport transfers?

Accepted Answer

Yes, our premium packages often include private vehicle transfers from your hotel to the airport and back.

Frequently Asked Questions

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